đ Can you help us change the world?
Itâs true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, weâre propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, weâre enabling the worldâs most revolutionary hospitality brands to accelerate their digital transformation.
Weâre on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole… đ
đ§đ»âđ» About the role
First things first: you want to know what youâre actually applying for. Itâs impossible to capture every nuance of a role â especially at a rapidly growing company like Mews â but if we had to distil it down to a job description (which we do because this is a job description), it would be this:
As the Product Director for the Headquarters tribe at Mews, you will combine creativity, technology and business insight to shape the operational backbone of some of the most forward-thinking hospitality brands in the world.
This role focuses on advancing three critical areas: portfolio-level operations that centralise control and coordination for multi-property hotel groups, flexible monetisation across rooms, spaces and services and embedded intelligence that transforms data into proactive insights to support confident, timely decision-making.
Weâre looking for a strategic product leader who thrives on fast feedback loops and who believes that outcomes, not output, are the measure of success. Youâll be expected to challenge your team, sharpen their thinking and elevate the quality of product strategy and execution. This is a high-impact leadership role where clarity, ambition and urgency will be essential to success.
Responsibilities
Vision & Strategy
Define and communicate a bold, multi-year product vision that makes group-level hospitality operations effortless, intelligent and scalable
Stay ahead of emerging trends in hospitality, AI and SaaS, translating them into actionable opportunities within the roadmap
Drive alignment between product strategies and OKRs, delivering measurable outcomes that contribute to business growth and customer satisfaction
Customer & Market Insight
Validate assumptions early and often through direct customer engagement and rapid experimentation
Build strong relationships with fast-scaling hotel groups and use their insights to shape the roadmap and identify cross-tribe opportunities
Collaborate with internal stakeholders and external partners to identify customer needs, market opportunities and emerging trends, ensuring alignment with business goals
Champion data-informed decision-making, leveraging insights to refine strategies and measure product success
Team Leadership
Coach and develop a high-performing team of product managers and designers, creating a culture of challenge, ownership and growth
Ensure the products you lead deliver exceptional, intuitive and coherent user experiences
Promote a culture of experimentation and continuous improvement, exploring innovative solutions to the hospitality sectorâs most pressing challenges
Influence & Impact
Own key product outcomes including adoption, satisfaction, revenue contribution and time-to-value
Serve as a product voice across the company and externally, communicating vision and progress with confidence and clarity
Requirements
Leadership & Collaboration
5+ years of product leadership experience in B2B SaaS, ideally in a vertically integrated domain
Proven ability to lead and grow high-performing product teams, with a track record of fostering strong team dynamics and coaching individuals to reach their potential
Excellent communication and stakeholder management abilities, capable of aligning diverse teams and influencing at all levels
Execution & Strategy
Strong strategic thinking and execution skills, with a customer-first mindset and a focus on measurable outcomes
Comfortable owning and improving metrics like adoption, retention, satisfaction and revenue
Proven ability to leverage analytics, market research and customer insights to guide product strategies and decisions
Domain & Technical Fluency
Technically fluent, with experience working on complex product surfaces involving infrastructure, configuration or reporting
Familiarity with the hospitality industry or similar sectors, understanding its unique challenges and opportunities
đ Whatâs in it for you?
Did you know that Mews was named the Best PMS of 2025âfor the second year in a rowâand has previously been recognized as the Best Place to Work in Hotel Tech for two consecutive years? Now you do! While much of this success is thanks to our incredible team, part of it is also because of the fantastic perks we offer. Beyond working alongside amazing colleagues and tackling exciting challenges, youâll enjoy:
- Participation in the Company shares program
- Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave.
(No matter your location, this can be used during the 1st year and applies if you’ve been employed for at least 1 year at Mews)
- Curiosity is part of our DNA – weâre bold, edgy, and never afraid to blaze new trails. EDGE is how we bring that spirit to life for our people. So, how do we get our EDGE at Mews?
Once a month, we carve out protected time to Explore, Develop, Grow, and Elevate – time to focus on yourself, your growth, and your future. Because when we grow, we thrive. EDGE is an opportunity to step outside of the day-to-day, leaning into your curiosity, and build the skills that keep you – and all of us – future-ready. - Flexible Benefits via the ThanksBen platform
- Unlimited paid holiday (no, this is not a typo)
- Remote/flexible working (we’re 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us!)
- Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
- Regular team events and socialsÂ
đ€·đ» Who is Mews?
We want to get to know you, so itâs only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests.
Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else.
From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.
Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses.
Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What’s more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don’t stop there; Mews was also listed among the World’s Best Hotel PMS Provider 2023 and as the World’s Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.
đ Life at Mews
Thatâs what we do, but what about who we are? Mewsâ culture is special and difficult to capture in words, which makes writing this tricky. You’ll experience the freedom to be yourself and the ability to watch your ideas come to life. Youâll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but youâll always be able to rely on those around you.
Yes, weâre ambitious and we move fast, but we know the value of fun and taking a breather. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.
To get more of an idea what life at Mews is like, check out our Instagram đž.
Weâre guided by our five key values; if you see yourself in them, itâs time to get in touch.
Everyone is welcome at Mews
To reimagine the art of hospitality, we need teams who represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. Embracing different perspectives, trying new things and feeling safe to bring your authentic self to work. If this sounds like you and you’re ready to join a global, innovative, and exciting community, we’d love to hear from you!
One very important noteâŠ.donât hold back! Even if you think you donât meet 100% of the criteria listed in this job role, we still encourage you to apply. We believe that everyone should have equal access to opportunities and want to ensure we provide an inclusive experience, so do let us know if there is anything else we can do to support your application process. We canât wait to hear from you!
đ€ AI and Hiring at Mews
At Mews, we believe AI enhances our work but should not replace what humanises it and makes it individually ours. We see AI as a tool to support research, generate ideas, and drive efficiency, but creativity, critical thinking, and opinions differentiate us. As you apply, feel free to use AI to help structure your thoughts â but ensure your application and conversations with us, reflect your personal opinions, capabilities and experience. Weâre building an AI-enabled workforce, and that starts with people who think independently and bring fresh ideas to the table. Because at Mews, making work more human is the ultimate goal.
