Brno and Prague post
About Kiwi.com
Kiwi.com is a leading global travel-tech company headquartered in the Czech Republic. Our innovative algorithm enables users to find better route options and prices other search engines can’t see, daily performing billions of price checks across 95% of global flight content. Are you bold, bright and curious? Join a global business that’s still got a start-up heart.
About our Product Operations Team
In our Kiwi.com Product Operations team, a crucial role in ensuring the successful development, launch, and ongoing optimization of processes, services and products. With a planned schedule of major integrations, we have the opportunity for a talented Lead Operations Manager to join our team and contribute to our exciting product growth trajectory.
What you will do
- You will design and implement integration solutions between internal systems and external partners using APIs and middleware.
- You will collaborate with commercial, product and development teams to go from integration requirements to a proper product solution.
- You will develop and maintain documentation for integration processes, workflows, and technical specifications.
- You will be responsible for troubleshooting and resolving integration issues, ensuring minimal downtime and disruption.
- You will ensure accuracy and functionality by performing thorough testing and validation of integration solutions.
- Stay updated on industry best practices and emerging technologies to enhance integration strategies.
- You will provide support and training to internal teams and partners on integration tools and processes.
What you will need
- You have extensive experience in API development (REST, SOAP) and system integrations, with bonus points for familiarity with the latest NDC API standards.
- You bring strong product and analytical skills, with a proven ability to interpret complex data flows and system interactions.
- Working closely with Product Managers, you excel at translating complex and ambiguous requirements into clear product specifications.
- You demonstrate excellent verbal and written communication skills in English, enabling seamless collaboration across technical and non-technical teams.
- You are proficient in creating clear documentation and reports to support integration projects and system understanding.
- You have a solid understanding of agile methodologies and project management practices, managing multiple integrations and deliverables in parallel.
- You bring experience with testing frameworks and tools, ensuring the reliability and performance of integrations.
- You thrive in collaborative environments, effectively supporting and challenging your peers across product, technical, and commercial domains to drive optimal solutions.
We offer you
- We give our employees the freedom to choose between the environment of work from home and our office in Prague, situated in the heart of the Karlin district with an in-house gym, sleeping spots, canteen, showers, chillout zones, and free refreshments.
- We enjoy benefits, such as meal vouchers, 25 days of paid vacation, Cafeteria, sick days, VIP Medical Care, Multisport card, Makro Cash & Carry Card, Employee Assistance Program, and career development framework.
- Annual financial bonus based on company and individual performance.
- Relocation package (including visa transfer support).
- We’re rewarding Kiwis with flight vouchers to celebrate their Kiwi anniversaries.
- Grow.Kiwi program which supports parents and keeps them engaged with the company.
- Dogs are welcome in our offices.
Interested? Join us and help us make travel more accessible to all.
Kiwi.com is proud to be an equal opportunity workplace and employer. We review applications for employment without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Throughout the recruitment process and for some time after it’s finished, we’re going to process your Personal Data. You can find all the necessary information in our Privacy Policy available at: https://jobs.kiwi.com/recruitment-privacy-policy/.
