YOUR IMPACT
As Group Product Manager of ServiceNow People Product, you will lead multiple product teams to define, deliver, and scale people-centric workflows on the ServiceNow platform.
Positioned within the People Services & Enablement team in People Tech, your role owns the product vision and roadmap that enable efficient, compliant, and employee-centered People services across the firm. Your role operates at the intersection of People strategy, enterprise platforms, and product execution, partnering closely with the People Center of Excellence & Innovation (CoEI), People function leaders, and Technology teams to identify unmet needs and digitize workflows not supported by existing systems of record. As the Group Product Manager you will apply a strong product mindset to ensure solutions are scalable, intuitive, and integrated across the People technology ecosystem.
In this role, you will define and execute a multi-year vision for the ServiceNow People product in partnership with People Services & Enablement and People Tech leadership and translate People strategy, service design priorities, and operational needs into a cohesive product roadmap. You will also champion employee-centric service experiences that are simple, intuitive, and embedded into daily work.
You will lead and develop multiple cross-functional product teams, including product managers, engineers, and platform partners. You will own delivery, execution, and lifecycle management of ServiceNow People workflows and services. You will also partner with the People CoE to explore, pilot, and scale innovative People workflows on ServiceNow and enable orchestration of end-to-end People processes across ServiceNow and core systems of record.
You will also serve as a trusted advisor to People function leaders, translating business needs into product capabilities and aligning diverse stakeholders around shared outcomes while managing competing priorities. You will build and lead high-performing, inclusive product teams and coach and develop product leaders who can operate effectively in complex, matrixed environments.
YOUR GROWTH
You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
When you join us, you will have:
- Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
- A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
- Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
- Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
YOUR QUALIFICATIONS AND SKILLS
- 10+ years of experience in product management, platform ownership, or digital transformation roles
- Deep ServiceNow Expertise
- Proven track record driving enterprise product roadmaps and scaling platforms
- Strong product management fundamentals, including roadmap ownership, prioritization, and delivery
- Experience partnering with HR / People functions to enable employee-facing workflows
- Exceptional influence and stakeholder management skills
- Understanding of data privacy, complaints, and governance requirements in People technology
