Independently leverages AI to identify customer needs and market opportunities across portfolios. Performs research and competitive analysis, and ensures product-market fit. Owns the roadmap and priorities, aligning customer needs with development. Manages user feedback and telemetry to refine product strategies. Drives investment opportunities and aligns strategies with those goals. Ensures communication and alignment with partners on product strategy. Acts as a primary interface for product advocacy and tracking metrics for improvement. Builds customer engagement for efficient feedback collection.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Defined and prioritized AI‑first product strategy and investments across multiple feature areas, translating customer, market, and business insights into vision memos, roadmaps, epics, and OKR‑aligned delivery plans.
- Owned end‑to‑end roadmap execution by balancing tradeoffs with engineering, adapting to new inputs, and ensuring features met quality, security, privacy, compliance, accessibility, and ethical standards.
- Drove early validation and scalable delivery through golden configurations, scenario walkthroughs, MVPs, and AI‑assisted prototyping; incorporated customer previews, telemetry, and synthetic feedback to refine positioning and feature value pre‑launch.
- Measured and improved business and AI performance by defining KPIs and AI‑specific metrics, partnering with engineering and data science on compliant telemetry, running experiments, and optimizing adoption, reliability, and COGS.
- Built trusted customer engagement loops via AI‑enabled communities, support channels, and feedback systems, translating real‑time insights into roadmap and experience improvements.
- Led lifecycle decisions including deprecations, using data‑ and AI‑driven analysis to articulate tradeoffs, align stakeholders, coordinate customer messaging, and ensure smooth transitions.
Qualifications
Required Qualifications:
- Bachelor’s Degree AND extensive experience in product/service/program management or software development
- OR equivalent experience.
- Experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
- Extensive experience in improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
- Extensive experience in disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
- Extensive Computer networking experience
Preferred Qualifications:
- Bachelor’s Degree AND extensive experience in product/service/program management or software development
- OR equivalent experience.
- Experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
- Extensive experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
- Extensive experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
