At Phrase, we help open the door to global business by providing the world’s most comprehensive language technology. We’re transforming global content operations with our AI-led platform to give people the content they need, in the language they speak. Whether it’s for digital products like an app or website, marketing comms, legal literature, internal comms or customer service messaging, Phrase ensures that content always hits its mark by being on brand, consistent, and culturally relevant.
Phrase has been recognized by Forrester analysts as a Leader in language technology and is also highly rated on independent software review site G2. We help the world’s biggest brands, including Uber, Shopify, Puma, Snowflake and Volkswagen, engage their customers at scale to accelerate growth. With a global team based in our offices, and remote colleagues across Europe, the UK, the US, and the APAC region, Phrase offers an international environment built on collaboration, innovation, and shared purpose.
Role Overview
We are seeking an experienced Senior Product Manager to lead innovation, strategy and execution for managing content repositories – from glossaries over translation memories to styleguides, and making them available to improve AI localization quality.
The ideal candidate has strong product management skills, bringing an extensive toolbox to create and align on a vision, collaborate on strategy, and manage day-to-day work and challenges. Understanding the localisation industry and machine translation technologies and trends is a plus, but can be compensated for with the eagerness and ability to get up to speed quickly.
What you’ll be responsible for:
- Product Strategy: Develop and execute a comprehensive product strategy for managing linguistic assets and content repositories for translation needs, aligned with Phrase’s overall goals.
- Value Analysis: In partnership with Marketing and Design, conduct research to identify customer needs, emerging trends, and competitive landscape to identify high impact product opportunities.
- Product Development: Collaborate with cross-functional teams, including engineering, data science, and linguistics, to design, develop, and launch innovative MT products.
- Stakeholder Management: Engage with internal and external industry experts and stakeholders to gather insights, provide updates, and ensure alignment on product vision and goals.
- Product Roadmap: Define and manage the product roadmap, with a focus on balancing tactical needs with strategic advancements, as well as coordinating implementation across different teams.
- Performance Monitoring: Identify what success looks like, defining early and late success metrics, and work with the data team to set up monitoring and dashboards.
What you need:
- Strategic B2B Experience: Proven track record in driving product strategy for B2B SaaS, platform, or enterprise-scale products, with the ability to navigate complex business ecosystems.
- Product Management skills: Strong PM skill set in discovery, validation, experimentation and commercialization of capabilities, and a track record to prove it.
- AI research & development: Clear understanding of how to work with AI R&D teams.
- Industry Knowledge (ideally): Understanding of the localisation industry, including trends, challenges, and best practices in Machine Translation.
- Technical Expertise (ideally): Technical understanding that’s needed to have meaningful conversations with the team, and contribute business requirements that help shape technical solutions.
- Analytical Skills: Excellent analytical and problem-solving skills, with the ability to leverage data to drive product decisions.
- Communication: Solid communication and interpersonal skills, with the ability to collaborate effectively and facilitate conversations with diverse stakeholders.
What you’ll get:
- Work experience in a successful and growing global SaaS company.
- Be part of an international team of 300+ in Europe, APAC, and the Americas.
- Expert colleagues in their field who are determined to build the best localization platform on the market, creating a world where language never limits opportunity.
- An agile work environment, where it is encouraged to take smart risks.
- Take part in a culture full of trust, support and loyalty, where respectful and open feedback is valued, and diversity is fully embraced.
- A positive, open-minded, and innovative atmosphere.
- Support in your professional development and personal career goals.
What’s on top:
- 4 Company holidays additional to your regular holidays (1 day per quarter where the entire company is off to celebrate our achievements).
- In addition, the company also provides employees with a Christmas break to allow you to spend time with family and friends without use of your vacation allocation.
- Your birthday is off because it is important to celebrate you as well.
- 2 Giveback days where you can support the local community, volunteer, and/or participate in charity events and activities.
- Professional and extensive onboarding.
- Learning & development through Phrase learning.
- Additional local benefits depending on the entity you’re hired at, just ask your Talent Acquisition Partner.
