Who are we?
We are a team that brought you Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner, dedicated to providing cybersecurity, privacy, and identity protection to over 500 million users in 150 countries. At Gen, we offer flexible working options, generous time off, and competitive benefits in a diverse and inclusive environment where every team member is valued and celebrated. If you are smart, fearless, and dedicated, join us to power Digital Freedom and help consumers take control of their digital lives.
How do we work?
This is a hybrid role expecting 3 days in the office per week. Our award-winning Prague office just underwent major renovation creating a collaborative space offering daily on-site snacks, gym, cinema, library, terrace, chill-zones, bike storage, and parking.
Join our Customer Success Management Design team – a diverse, creative group working at the intersection of product, marketing, and growth.
Objectives
- Design high-impact campaigns across email, in-product, and digital channels
- Optimize experiences for acquisition, engagement, upsell & retention
- Lead creative projects end-to-end — from concept to execution & QA
- Use Figma, GA4, A/B testing, and behavioral insights to improve results
- Partner with teams across Content, Brand, Product, Legal, and more
- Embrace new AI tools to streamline workflows and boost creativity
Core Competencies
- 5+ years in growth, marketing, or UX design
- A strong portfolio of high-conversion designs across the lifecycle (onboarding, engagement, win-back, etc.)
- Confidence with Figma and performance metrics (CTR, CVR, ROAS)
- A/B testing experience and data-driven mindset
- Creative thinking + strategic execution
- Strong collaboration and communication skills
- Curiosity and adaptability to new tools and trends
Benefits:
- Annual bonus scheme.
- Unlimited PTO (paid time off), flexible working hours & home office.
- The chance to join a major global tech company listed on the S&P 500.
- Opportunity to learn and work with the best in the Digital Security industry.
- Cafeteria points are provided by Benefit Plus (meal plan, pension insurance, travel, free time activities, multisport card, and much more).
- Tuition reimbursement for job-related courses.
- Learning & Development plan.
- Sustainable home improvement bonus.
- Mac/Windows laptop and mobile phone
Ready to design the experiences that move customers — and the business? Let’s talk!
Send us your resume & portfolio — and if you want to go the extra mile, include a cover letter (yes, we do read them!)
Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds.
We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency.
To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
